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Access patient health information online

Our secure website for providers, InTouch, lets you access claims, request and check the status of preauthorization, and view member benefit eligibility, any time.

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Provider Manual

The essential reference for our contracted providers.

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Provider resource center

Centralized online reference for common provider questions.

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Provider Directory

Searchable repository of our provider partners.

Commercial Provider Directory
Medicaid Provider Directory
Medicare Provider Directory

What’s New for Providers

2024 Fall provider Workshops

2025 Fall Provider Workshops

Coming this OctoberOur annual Provider Workshops return this fall, with sessions designed to keep you informed, connected, and ready for the year ahead.We’ll cover important updates and spotlight new tools, policies, and initiatives—so you have what you need to...

Medicaid Grievance and Appeals policies These updated documents contain policy guidance for the Medicaid Grievance and Appeals System....

Additional August 2025 Drug List Change Notification (Commercial) Updates on Existing CriteriaAugust 2025. The following changes to...

July 2025 Drug List Change Notification (Commercial) Updates on Existing CriteriaJuly 2025. The following changes to...

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Compliance requirements

Help us prevent, detect, and correct noncompliance and fraud, waste, and abuse (FWA). Our Code of Conduct and Compliance and Program Integrity Plan ensure compliance with laws, regulations, and our internal policies and procedures. Please download the Provider Manual to learn more.

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Dental

Medicaid

Please contact the patient's dental care organization for services other than hospital dentistry.

We accept all relay calls.