Have you tried InTouch?

InTouch lets you access your insurance information and a wealth of health resources online! By logging in with a user name and password, you can access information about your PacificSource coverage 24 hours a day, right here on our Web site.

Manage your plan coverage: 

  • Look up coverage information and review benefit summaries in your Member Handbook
  • Check the status of a claim 
  • Access your claim history 
  • Review your family's enrollment history 
  • Change your address 
  • Calculate expenses accumulated towards your plan’s deductible 
  • Order new ID cards

Manage your health:

  • Take a health risk assessment (available to medical plan members only)  
  • Set up a personal health record
  • Use the Symptom Checker
  • Sign up for personalized newsletters on your favorite health topics
  • Use customized planners, trackers, and information to improve your lifestyle
  • Access up-to-date information on hundreds of health conditions and topics

Already registered? Log in to InTouch.

First-time user? Register here.

Want more information? Read our InTouch brochure.

InTouch for Members

Be an Informed Healthcare Consumer

The healthcare system can sometimes seem like a maze of red tape, paperwork, and restrictions. To help you avoid confusion and get the care you need, we've put together some helpful suggestions.

Have you assessed your health, lately?

Take a health assessment (available to medical plan members only) to uncover potential health risks and learn positive steps you can take to control them. You'll find the health assessment in InTouch under CaféWell. Register or log in now.

Last updated 1/12/2017