Latest Notices and Updates

If you have questions about any of the information on this page, you're welcome to contact your Provider Service Representative or call (855) 896-5208.

2016 CMS DMEPOS Fee Schedule

01/12/16 - Centers for Medicare & Medicaid Services (CMS) significantly changed the reimbursement for Durable Medical Equipment, Prosthetic and Orthotics (DMEPOS), effective January 1, 2016. Changes include application of Competitive Bidding Program rates and rural and nonrural differential based on Zip code.

PacificSource provider contracts reference the CMS DMEPOS Fee Schedule for these services and products. Due to the complexity and timing of the release of the 2016 fee schedule, PacificSource will continue to reimburse for these services at the October 2015 CMS DMEPOS Fee Schedule for the state referenced in the provider contract until further notice. We will continue to assess the changes and communicate by notice or amendment as appropriate.

Limited Time Offer: 2016 Code Books Available through January 31, 2016 

As a participating provider, you can preorder code books through PacificSource at a discounted rate—and delivery is free! To order, simply complete the 2016 Code Book Order Form and mail it to us with your check. Full payment is required prior to delivery.  

PacificSource and Legacy Health – A Partnership to Build a Healthier Future for Northwest Communities

10/26/15 - We’re proud to announce that PacificSource Health Plans and Legacy Health are pursuing a partnership to bring together complementary capabilities. Our shared vision of healthcare focuses on improving the experience of care, reducing healthcare costs, and improving the health of our communities.

Ultimately, this partnership was driven by both organizations’ commitment to serve both members and patients.

Important Things to Know about this Partnership

  • We will maintain all our provider partnerships. We will continue to work with all our existing provider partners throughout Oregon, Idaho, and Montana. We will also continue to pursue future relationships with other healthcare providers.
  • No change to existing provider contracts, processes, policies, programs, or staff. Please be assured that our processes, such as preauthorization and claims payment, will continue as usual. In addition, our name and brand will remain the same.
  • For members, nothing has changed. Members will continue to receive the same outstanding benefits and unmatched customer service that have been hallmarks of PacificSource since 1933.
  • As we move forward, the partnership will provide the foundation for improvements and enhancements. This includes increased access to care for communities, the creation of new and unique health plan offerings, and industry-leading stability in a volatile health insurance market.

Looking for more information? You’re welcome to read the news release or our FAQ for providers to learn more about Legacy Health and this partnership.

Read the Autumn Issue of the Provider Bulletin

The Autumn issue of our Provider Bulletin is now available. ICD-10 is now live. Read about the 2016 change to the PCP referral requirement and more!

Subscribe to our Provider Bulletin e-newsletter! You can subscribe or unsubscribe at any time. We value your privacy

Healthcare Reform 

Questions about the Affordable Care Act? You'll find information, FAQs, and links to online resource in our Healthcare Reform Resource Center.


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Are you ready for ICD-10?

October 1

Visit our FAQ to learn what we’re
doing to prepare for the transition on October 1.




Your Provider Service Representative

Your PacificSource Provider Service Representative is available any time you have a question or concern. If you're not sure who your representative is, please visit our Provider Service Staff Directory.

Last updated 1/12/2016