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New to PacificSource, or just need a refresher?

Get the 1-2-3 of PacificSource in our New Member Guide

Healthy Resources

As a PacificSource member, you have access to free tools, benefits, and programs. These no-cost extras help you make the most of your plan to live a healthier life.

  • Personalized wellness programs
  • Condition support
  • Global emergency services
  • And much more

Quick Links

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Personalized health

Quickly view your copays, deductibles, claims, and more with our member portal.

Log in with InTouch

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Download a form

Need to set up auto pay, file a claim, or other transaction? The right form will help.

Find documents and forms

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Questions?

Need answers to your common insurance questions? Find your answers here.

Get answers to your questions

What’s New for Members

billing statement with stethoscope

Understanding 7 Health Insurance Concepts

Members

It can be difficult to keep up with what’s going on in the world of health insurance and understand how your health coverage works. Here are 7 concepts that may help you better understand your health insurance benefits. Benefit Summary: Reading your Benefit Summary is probably...

Get EOB statements by email! Help us reduce our reliance on paper resources by choosing to receive notices of your billing and...

Pay Your Bill Online! InTouch for Members has a Payment Center where you can pay your bill online and set up automatic...

New COVID-19 Site Provides Updates and Resources All of our COVID-19 information is now in one convenient place on our PacificSource Blog site, and...

See all Member News

Health on the go

The free myPacificSource mobile app lets you access your PacificSource coverage info, no matter where you are.

  • Access your ID card, anytime.
  • Call our 24-Hour NurseLine.
  • Find a provider, hospital, or urgent care center.
  • Check your deductible and out-of-pocket totals.

We’re here to help.

Our Customer Service team is happy to answer any questions you may have.

(888) 977-9299; TTY: 711