Wednesday, October 16, 2019

PacificSource Contracts with GridWorks for Non-Emergency Medical Transportation in Hood River and Wasco County

(Hood River, Oregon) Oct. 16, 2019— PacificSource Community Solutions, the Medicaid division of PacificSource Health Plans, has contracted with GridWorks to provide non-emergency medical transportation (NEMT) brokerage services to its Coordinated Care Organization (CCO) members based in Hood River and Wasco County. Prior to operating Oregon’s largest NEMT system in the Portland Tri-County area, GridWorks served as an NEMT consultant to more than half of Oregon’s Coordinated Care Organizations.

“We are pleased to partner with GridWorks,” said Ken Provencher, president and CEO of PacificSource. “Helping people get access to the care they need is important, particularly for those individuals who don’t drive or otherwise have ready access to transportation.”

“As we prepare for our launch on January 1, 2020, our team has been actively reaching out to local clinics, nursing facilities and other frequent users of non-emergency medical transportation,” said GridWorks CEO Ross Peterson. “We are excited to work with PacificSource and are working closely with Greater Oregon Behavioral Health (GOBHI) to plan for a smooth transition.”

GridWorks’ mission is to make NEMT safer and more reliable. GridWorks currently provides over 8,000 rides a day to Oregon Health Plan members. GridWorks’ team includes public health experts, medical transportation professionals, and urban planners.

(Please note, individuals on Medicaid who receive fee-for-service/open card Medicaid through the Oregon Health Authority will continue to use GOBHI for their NEMT services in the Hood River area)

About PacificSource Health Plans

PacificSource Health Plans is an independent, not-for-profit community health plan serving the Northwest. Founded in 1933, PacificSource has local offices in Oregon, Idaho, Montana, and Washington. The PacificSource family of companies employs 1000 people, serves more than 300,000 individuals, and has 3,900 employer clients throughout the Northwest. For more information visit

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Last updated 10/17/2019