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Health plans to help keep employees happy, healthy, and more productive

As recent studies have found, an employee’s well-being when they aren’t working has a direct correlation to their performance when they are.

We offer employers affordable health insurance options, local provider networks, friendly customer service that’s handled by real people not phone trees, and some of the best wellness programs in the industry — to keep employees happy, healthy, and productive.

Small Group Plans (1-50) Large Group Plans (51+)
Idaho 2019 | 2020 Idaho 2019 | 2020
Montana 2019 | 2020 Montana 2019 | 2020
Oregon 2019 | 2020 Oregon 2019 | 2020
Washington 2020 Washington 2020


What’s New for Employers

Allow Plenty of Time for Mailed Payments

Holidays and the end of the month are often busy times for post offices. If you mail your bill, please allow ample time for mailing to be sure it arrives to us before the end of your grace period, especially during these peak times. 

COBRA Determination Form 

This month, we are including our COBRA Determination Form for employers with your bill. Please complete and fax this form to your Membership Representative at the fax number on the form. Since this form requires that employees be counted in a specific manner for the current year, please take into account any expected employee changes for the next two months. We would appreciate the return of this form as soon as these numbers are available to you.

November Holiday Hours

Our offices will be closed November 28 and 29 for Thanksgiving. Best wishes for a warm and happy holiday from all of us at PacificSource!  

Find Plan Information and Tools Online through InTouch

Access plan administration information online 24/7. Use InTouch to:

  • Enroll new members and update existing member information
  • Access your plan’s contract documents and member benefit materials
  • View current census information and enrollment totals
  • Print temporary ID cards for one or all employees with the click of a button
  • Pay your bill online with eCheck (not available for all groups)
  • And more

Sign in or  request an account.

Tip: Use InTouch to Run a Census

Remember, as a group administrator, you can log in to InTouch for Employers to run a census for your group. This will be helpful when auditing your monthly statements. Please contact your Group Membership Representative if you have questions. 

Secure Email Provides Option for Sending Documents

Have confidential documents you need to send to us? You’re welcome to use our free, secure email. For more information, please see our “Email Us Securely” web page at PacificSource.com/SecureEmail.

EFT Payment Option Makes Premium Payment Easier

Thanks to our EFT (Electronic Funds Transfer) payment option for groups, paying your PacificSource health plan premium can be easier.

  • EFT means one less check to process, as well as easier reconciliation.
  • The regularly scheduled payments are confirmed by email
  • No postage and reduced administrative costs add up to significant savings.

It’s easy to sign up, too. Contact your Membership Representative to get started. The EFT form (Group Authorization Agreement for Recurring Electronic Fund Transfers) is available in the Employers > Forms and Materials section, under Manage Your Group Coverage.

Medicare Part D Materials Available Online 

The updated Medicare Part D creditability determinations and sample notices are available in the Employers > Forms and Materials area of PacificSource.com under Medicare Part D Notices.

Are You Signed Up for News and Wellness Resource Emails?

Sign up for our free Plan News email (formerly our Benefit Matters print newsletter). Visit Employer Newsletters to sign up or to read current and past issues.

Sign up for our monthly Winning at Wellness email newsletter. Contact our Wellness Team at wellness@pacificsource.com.

Secure Email Provides Option for Sending Documents

Have confidential documents you need to send to us? You’re welcome to use our free, secure email. For more information, please see our “Email Us Securely” web page at  PacificSource.com/SecureEmail

PacificSource and Legacy Health – A Partnership to Benefit You and Your Employees

We’re proud to announce that PacificSource Health Plans and Legacy Health are pursuing a partnership to bring together complementary capabilities. Our shared vision of healthcare focuses on improving the experience of care, reducing healthcare costs, and improving the health of our communities.

Ultimately, this partnership was driven by both organizations’ commitment to serve our customers.

Important Things to Know about this Partnership

  • No change to our name, brand, 2016 plans, processes, or your PacificSource representatives. If you’re in the process of renewing or setting up a PacificSource plan, be assured that the process will remain on track.
  • For your employees, nothing has changed. Members will continue to receive the same outstanding benefits and unmatched customer service that have been hallmarks of PacificSource since 1933.
  • As we move forward, you’ll see improvements and enhancements. This includes increased access to care for your employees, the creation of new and unique health plan offerings, and industry-leading stability in a volatile health insurance market.
  • We will maintain our provider partnerships. We will continue to work with our existing provider partners throughout Oregon, Idaho, and Montana. We will also continue to pursue future relationships with other healthcare providers.

Looking for more information? You’re welcome to read the news release or FAQ for employers to learn more about Legacy Health and this partnership.

Tobacco Cessation Outreach Calls

We all know it’s difficult to quit tobacco, but it's easier when there is someone who can help. The Quit For Life® Program has helped thousands of people, including PacificSource members, take control of their lives and their health by quitting tobacco. Beginning soon, program representatives will place personal calls to members who have indicated on their health assessment through CaféWell that they use tobacco. Representatives will tell these members about the program and invite them to participate. 

Read more about Quit For Life on our Tobacco Cessation page.

The Quit For Life Program is brought to you by the American Cancer Society® and Alere Wellbeing. 

Learn How to Develop a Successful Workplace Wellness Program

Our Winning at Wellness guide serves as a tool and resource for program development and implementation. We've updated and reorganized this guide with the most up-to-date information on best-practice wellness strategies, which includes information about the Affordable Care Act's rulings related to wellness programs and incentives, how to build a culture of wellness, and building your operating plan. Contact our wellness team at wellness@pacificsource.com to request a copy. 


Read other recent news for employers.

InTouch for Employers

Access your PacificSource account information 24/7.

Help your employees get engaged!

Our Workplace Wellness Toolkit includes posters, payroll stuffers, and newsletter articles you can use to promote healthy behaviors in your workplace.

See our Creating a Wellness Committee flier for an overview of establishing a workplace committee and culture of healthy habits.

Learn how to implement a successful workplace wellness program using our Winning at Wellness guide.

Get the background and regulation information you need for wellness program incentives with our new white paper, Understanding Health-contingent Wellness Incentives.

Last updated 11/4/2019