PacificSource: Members First

Founded in 1933, PacificSource is a not-for-profit health insurer for people and organizations throughout the Northwest. We’re based in Springfield, Oregon with local offices across Oregon, Idaho, Montana, and Washington.

During our eight-plus decades in business, we’ve put an emphasis on human service. Because of that, we’ve earned a reputation for taking exceptional care of people and the communities in which they live, work, and play.

PacificSource by the Numbers
(as of February 2020)

Employers Served: More than 3,900*
Members Served: More than 500,000*
Company Employees: More than 1,400
Healthcare Network: More than 90,000 physicians, hospitals, and other providers*

PacificSource Products and Services

  • Medical and dental benefits
  • Self-funded employee benefit programs
  • Flexible Spending Accounts
  • Health Reimbursement Arrangements
  • COBRA administration services

PacificSource Values

We are committed to doing the right thing.

We are one team working toward a common goal.

We are each responsible for our customers' experience.

We practice open communication at all levels of the company to foster individual, team, and company growth.

We actively participate in efforts to improve our communities—internal and external.

We encourage creativity, innovation, continuous improvement, and the pursuit of excellence.

What “Members First” Means

  • Human service: A knowledgeable person answers your call in less than 30 seconds (on average).
  • Provider partnerships: Our network of professionals extends throughout the U.S., to give you excellent care anywhere.  
  • Easy access: Our InTouch site and apps give secure, convenient account access to members, employers, and producers.
  • Condition management: We offer programs to help people with chronic or more-intensive medical needs get cost-effective care.
  • Healthy resources: Members enjoy a growing library of tools to help them make the most of their health.
  • Multilingual: For Spanish speakers, we provide phone support and benefit materials in your language. There’s no-cost translation for speakers of other languages.
  • Employer benefits: We’ve got dedicated representatives to help with enrollment, and we offer support in maximizing your employee wellness program. 

A Focus on Our Communities

PacificSource is pleased to support charities and other organizations—both financially and through volunteer efforts—that share our goal of improving our communities. We support and partner with like-minded organizations such as the 100% Access Coalition, the Archimedes Movement, and HealthMatters, to help ensure everyone has access to healthcare. 

The PacificSource Foundation for Health Improvement page has more information about our charitable giving.

Talk to Us

Want to learn more about all PacificSource has to offer, and talk about your specific needs? Give us a call.

Idaho: (800) 688-5008

Montana: (877) 590-1596

Oregon: (888) 977-9299

Washington: (866) 556-1224

* Based on monthly enrollment and provider contracting reports from February 2020. 


Why PacificSource?

As a member of your local healthcare community, we’re right here with you, helping you get the healthcare you need to live the life you want.

Last updated 2/28/2020