What’s New for Agents 

Online Small Group Renewal System Will Be Live Soon!

New functionality to start in mid-September. See the September Agent Bulletin.

Bye-bye Paper Forms: Improvements Coming to Online Renewal System

Read more in the August Agent Bulletin about online renewal for small groups, the mouth-body connection, and access-to-care tools.

Mail-order Prescription Update

Mail-order prescriptions through WellPartner will now be handled by CVS Caremark. See the Agent Bulletin.

Montana: Updates for Small Groups, Commercial Sales Team Grows

See the Montana March 7 Agent Bulletin for small group updates, including a checklist for new small groups, easy online renewal, and SHOP renewal process changes. Plus, learn about the additions to our commercial Sales team.

Idaho: Idaho Transitional Plans Extended through 2018 

As you may know, the Idaho Department of Insurance has decided carriers may extend transitional plans, also known as grandmothered plans, through December 31, 2018. Read the article and link to the Idaho DOI bulletin in the May 1 Idaho Agent Bulletin.

A Partnership to Build a Healthier Future for Northwest Consumers

We’re proud to announce that PacificSource Health Plans and Legacy Health are pursuing a partnership to bring together complementary capabilities. Our shared vision of healthcare focuses on improving the experience of care, reducing healthcare costs, and improving the health of our communities.

Important points for you and your clients:

  • No change to our name, brand, 2016 plans, processes, or your PacificSource representatives.
  • For clients and members, nothing has changed. They’ll continue to receive the same outstanding benefits and unmatched customer service that have been hallmarks of PacificSource since 1933.
  • Coming improvements and enhancements, will include
    • Increased access to care for PacificSource members
    • New and unique health plan offerings
    • Increased stability in today’s volatile health insurance market
  • Continued commitment to provider partnerships. We will continue to work with our existing provider partners throughout Oregon, Idaho, and Montana. We will also continue to pursue future relationships with other providers.

Looking for more information? You’re welcome to read the news release or our FAQ for agents to learn more about Legacy Health and this partnership.


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    Last updated 9/11/2018