Temporary ID Cards Now Available to Members
New members who need immediate access to care, as well as existing members who have lost an ID card, can now print a temporary ID card from our website. The card includes the member’s ID number, group ID number and whether they have health, dental and/or vision coverage. (See sample, right.) Detailed information, such as copayment information, is not included on the temporary card, but is available online through InTouch for Providers. If you are presented with a temporary ID card, please honor it as you normally would a permanent ID card.
PacificSource Dental Bulletin Sent to Advantage Dental Providers
The December 2011 issue of our Dental Bulletin was emailed to Advantage Network providers on December 2. You can read the online version here. If you did not receive your copy, please contact Advantage Provider Relations to update your email address.
Highlights from Current Provider Bulletin
The Autumn 2011 Provider Bulletin was emailed to participating providers on November 4. If you did not receive your copy, please contact your Provider Service Representative, or sign up to receive future issues by completing our Opt-in Form.
The Autumn issue includes the following topics:
- InTouch Upgraded
- Online Preauthorization Now Available
- Medicare Update
- Clear One Healthy KidsConnect Ending December 31, 2011
- Preauthorization List Updated
- And More
Read the complete issue, or access past issues on our Newsletter Archive page.
Provider Newsletter Now Paperless
Beginning with our Autumn 2011 issue, we began sending the Provider Bulletin in an electronic format. If you haven't already done so, please “opt in” by going to: SurveyMonkey.com/s/providerbulletin_opt_in.
If your office does not have email access, please contact your Provider Service Representative.
Healthcare Reform: When to Expect Changes
The Affordable Care Act will eventually bring about many changes, but it's important to remember that those changes will not occur all at once. They will be phased in over the next decade. While the first wave of provisions (including preventive care coverage and the extension of dependent care age to 26) are said to be "effective" September 23, 2010, most of the changes actually take effect for existing plans when the policy renews on or after that date. So in some cases, that could be months from now. You'll find more information, FAQs, and links to online resource in our Healthcare Reform Resource Center.