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The ProviderSource

Miss the latest issue of the ProviderSource, our newsletter for participating providers, or the DentalSource, our dental provider newsletter? You can access the most recent copies here in our archives. 

Summer 2010 ProviderSource

  • Community Health Excellence Program Off to a Great Start
  • Clear One E-Updates
  • Healthcare Reform Information
  • Weight Watchers Program
  • New Imaging Management Program
  • Upgrades to InTouch and Online Provider Directory
  • Facility Claims Editing Now in Effect
  • 2011 Code Books Available at Discount Prices

Spring 2010 ProviderSource

  • Healthy KidsConnect Program
  • Update on our Acquisition of Clear One Health Plans
  • New Format for Drug List
  • Facility Claims Editing Coming Soon
  • Carmel Anderson Joins Credentialing Team
  • Our Condition Management Program Is Changing
  • Modifier 25 Policy Clarification
  • And more...

Winter 2010 ProviderSource

Correction: On page 2 of this issue we stated incorrectly that providers can use payor ID 93029 for PacificSource Administrators (PSA) claims. Please use payor ID 93031 for all PSA claims and 93029 for PacificSource Health Plans claims.
  • SBA is now PacificSource Administrators, Inc.
  • Important information for IPN providers
  • HEDIS reporting
  • Free prenatal vitamin program
  • Tobacco cessation and weight management programs
  • And more...

Autumn 2009 ProviderSource

  • Community Health Excellence initiative
  • POS Direct offers e-claims submission
  • New H1N1 codes
  • Idaho provider network changes
  • New technology improves preauthorization process
  • Practice guidelines added to PacificSource.com
  • PacificSource performance
  • Administrative news & reminders
  • Provider manual updates
  • Code book order form deadline extended
  • And more...

Summer 2009 ProviderSource

  • Point of Service Direct makes estimating claims easy
  • Treatment Cost Navigator helps members estimate medical costs
  • Provider manual updates
  • Epocrates provides mobile access to Rx information
  • Improved security for e-mail containing PHI
  • Corrected claim reminder
  • And more...

Spring 2009 ProviderSource

  • New look for PacificSource.com
  • PacificSource welcomes PHP members
  • ICD-10 implementation delay
  • Preauthorization list update
  • Claims direct deposit date change
  • PacificSource performance at a glance
  • 2010 code book ordering
  • Laboratory handling codes and modifier updated
  • SBA adds Emdeon
  • And more…

Winter 2009 ProviderSource

  • Ringing in 2009/Provider Network
  • PacificSource Performance at a Glance
  • Preauthorization List Changes
  • Overpayment Auto-Recovery Process Improves Efficiency
  • SBA Claims and Service
  • Online ProviderSource Newsletter Provides Additional Information
  • And more…

Autumn 2008 ProviderSource

  • System Upgrade Completed!
  • Welcome Peter McGarry as Director of Provider Network
  • Never Events Policy
  • Welcome Jacklyn Steward to Contracting
  • Provider Service Representatives on the Move
  • Healthy Returns™ Expands
  • Preauthorization List Change
  • Educational Opportunities
  • And more...

September 2008 ProviderSource

  • Special Edition: How Our Technology Upgrade Affects You
  • System Upgrade Coming Next Month
  • Changes for SBA Members

Summer 2008 ProviderSource 

  • System Upgrade—Preparing for the Next Phase
  • 2009 Code Books Available
  • Sally Hales Leads Provider Network Team
  • Meet Renea DiDomenico, Provider Service Representative
  • PDA Access to Formularies
  • Healthy at Heart™ and Diabetes Control Network Discontinued
  • New Corrected Claims Form
  • Educational Opportunities
  • And more...

Spring 2008 ProviderSource 

  • Technology News: InTouch online portal; NPI
  • Program News: Prenatal care program changes
  • Staff News
  • Administrative News: Updated preauthorization list and preferred drug lists
  • Other News: PacificSource's 75th anniversary; new PacificSource clients; Oregon FHIAP program cuts
  • Opportunities: Educational opportunities; community events

Winter 2008 ProviderSource 

  • Technology News: Updates on PacificSource's System Upgrade and InTouch Online Portal for Providers
  • Program News: AlternaCare Savings Program Added; Tobacco Cessation Program Extended
  • Staff News: New Provider Service Representatives
  • Administrative News: Updated Provider Directory, Provider Manual, Preauthorization List, New Medical Technologies
  • Other News: Portland Office to Relocate; PacificSource Honored With Community Award; New PacificSource Clients
  • Opportunities: Educational Opportunities; Community Events

Autumn 2007 ProviderSource

  • Technology Upgrade Update
  • Our Provider Service Representatives
  • New Short Term Medical Product
  • Boise Open House Celebrates Growing Network
  • Staffing News: Lisa Zent, Stephanie Meyer
  • 2008 Code Books Available
  • Administrative News
  • Community Events
  • Educational Opportunities
  • Professional Liability Coverage for Complementary Care
  • New Technologies
  • Our Performance at a Glance
  • New Large Employer Groups

June 2007 Special Edition ProviderSource

  • Technology Upgrade Brings Changes
  • New PacificSource Member ID Cards
  • New EOPs
  • NPI Reminder

June 2007 Special Edition DentalSource 

  • Technology Upgrade Brings Changes
  • New PacificSource Member ID Cards
  • New EOPs
  • Changes to Current Dental Terminology
  • NPI Reminder
  • Dental Preauthorization Available Online

Spring 2007 ProviderSource 

  • Meet Portland's New Provider Contract Lead
  • NPI Doesn't Replace Tax ID
  • Technology Updates
  • Hospital-Based Wellness Classes
  • Service Representatives
  • Billing Form Changes
  • Emergency and After-Hours Codes
  • Preauthorization Change/Clarification
  • Provider Manual Updates
  • New Technologies Update
  • New Large Employer Group Clients

PacificSource newsletters are provided for general informational purposes only and do not supersede the provisions of any underlying health plans or contracts which may be in effect.

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Last updated 8/6/2010