Loading...

Provider Newsletter Archive

Miss the latest issue of our newsletter for participating providers? You can access the most recent copies here in our archives. Back to current issue.

Winter 2012

(February 2, 2012)

  • PacificSource Helps College Campuses Go Tobacco-free
  • InTouch Updated, Online Referral Requests Now Available
  • PacificSource Gains New Members in Montana
  • Members to Benefit from Condition Support Program Change
  • CHE Now Accepting Applications
  • Healthy KidsConnect Outpatient Rehabilitation Therapy Clarification
  • OIG Workplan Offers Wealth of Helpful Information
  • 2013 Code Books Coming

Autumn 2011 

  • InTouch Upgraded
  • Online Preauthorization
  • Medicare Update
  • Clear One Healthy KidsConnect Plan Ending
  • CHE Named “Health Care Hero”
  • PSA to Process Claims for Shared Care
  • Prenatal Vitamin Program Extended
  • HIPAA Version 5010 Requires Physical Address
  • Preventive Care Clarifications
  • Preauthorization List Updated
  • Purpose of Policy Reconsideration Form

Dental Bulletin - December 2011

  • PacificSource Renews Commitment to Dental Market
  • Dr. Gary Allen Provides Dental Consulting Expertise
  • Prior Authorizations Help Avoid Surprises
  • Criteria for Coverage of Periodontal Scaling and Root Planing
  • New Voluntary Dental Plan
  • The Advantage Dental and PacificSource Partnership
  • PacificSource Performance at a Glance
  • Questions? We're Happy to Help

ProviderBulletin - Summer 2011

  • PacificSource Promotes Nutrition in Oreg. Classrooms
  • OneHealthPort: Register without Personal Information
  • Administrative News
  • Newsletter Going Electronic
  • PacificSource Performance at a Glance
  • On the Move: Debbie Smith and Terry Goodman
  • Process Change for Diagnostic Imaging Requests
  • New Large Groups
  • Provider Manual Updates
  • Discounted Code Books

ProviderBulletin - Spring 2011

  • Improving Health through Clearer Communication
  • Medical Home Project
  • Network Change for Eastern Washington
  • Medicare and Medicaid Update
  • CHE Now Accepting Applications
  • New Employer Clients
  • Depression Screenings Now Covered
  • Provider Manual Updates
  • PacificSource Performance at a Glance
  • Administrative News and Reminders
  • 2012 Code Book Order Form

ProviderBulletin - Winter 2011

  • PacificSource Achieves High Scores in First HEDIS Report
  • Provider Network Welcomes New Representatives, Modifies Territories
  • Healthcare Reform Update
  • POS Takes Guesswork Out of Preventive Care Copays
  • Clear One Acquisition Update
  • AIM Implementation Update
  • Prescription Drug List Improvements
  • New Employer Clients

Dental Bulletin - December 2010

  • The Advantage Dental and PacificSource Partnership
  • Healthy KidsConnect and the Oregon Health Plan
  • Clear One Healthy KidsConnect Moving to Advantage Network
  • Changes to InTouch Access for Providers
  • Policy for Payment on Crown Build-ups
  • Alternate Procedures on Crowns
  • NEA - A Convenient, Cost-effective Way to Send Claims Attachments
  • Tips for Fast Claims Turnaround

Autumn 2010 ProviderBulletin

  • Back Surgeries Will Soon Require Preauthorization
  • Imaging Management Program Reminder
  • CHE 2010 Grantees
  • Montana Members Change Networks
  • Administrative News and Reminders
  • Provider Manual Updates

Summer 2010 ProviderSource

  • Community Health Excellence Program Off to a Great Start
  • Clear One E-Updates
  • Healthcare Reform Information
  • Weight Watchers Program
  • New Imaging Management Program
  • Upgrades to InTouch and Online Provider Directory
  • Facility Claims Editing Now in Effect
  • 2011 Code Books Available at Discount Prices

Spring 2010 ProviderSource

  • Healthy KidsConnect Program
  • Update on our Acquisition of Clear One Health Plans
  • New Format for Drug List
  • Facility Claims Editing Coming Soon
  • Carmel Anderson Joins Credentialing Team
  • Our Condition Management Program Is Changing
  • Modifier 25 Policy Clarification
  • And more...

Winter 2010 ProviderSource

Correction: On page 2 of this issue we stated incorrectly that providers can use payor ID 93029 for PacificSource Administrators (PSA) claims. Please use payor ID 93031 for all PSA claims and 93029 for PacificSource Health Plans claims.
  • SBA is now PacificSource Administrators, Inc.
  • Important information for IPN providers
  • HEDIS reporting
  • Free prenatal vitamin program
  • Tobacco cessation and weight management programs
  • And more...

Autumn 2009 ProviderSource

  • Community Health Excellence initiative
  • POS Direct offers e-claims submission
  • New H1N1 codes
  • Idaho provider network changes
  • New technology improves preauthorization process
  • Practice guidelines added to PacificSource.com
  • PacificSource performance
  • Administrative news & reminders
  • Provider manual updates
  • Code book order form deadline extended
  • And more...

Summer 2009 ProviderSource

  • Point of Service Direct makes estimating claims easy
  • Treatment Cost Navigator helps members estimate medical costs
  • Provider manual updates
  • Epocrates provides mobile access to Rx information
  • Improved security for e-mail containing PHI
  • Corrected claim reminder
  • And more...

Spring 2009 ProviderSource

  • New look for PacificSource.com
  • PacificSource welcomes PHP members
  • ICD-10 implementation delay
  • Preauthorization list update
  • Claims direct deposit date change
  • PacificSource performance at a glance
  • 2010 code book ordering
  • Laboratory handling codes and modifier updated
  • SBA adds Emdeon
  • And more…

Winter 2009 ProviderSource

  • Ringing in 2009/Provider Network
  • PacificSource Performance at a Glance
  • Preauthorization List Changes
  • Overpayment Auto-Recovery Process Improves Efficiency
  • SBA Claims and Service
  • Online ProviderSource Newsletter Provides Additional Information
  • And more…

Autumn 2008 ProviderSource

  • System Upgrade Completed!
  • Welcome Peter McGarry as Director of Provider Network
  • Never Events Policy
  • Welcome Jacklyn Steward to Contracting
  • Provider Service Representatives on the Move
  • Healthy Returns™ Expands
  • Preauthorization List Change
  • Educational Opportunities
  • And more...

September 2008 ProviderSource

  • Special Edition: How Our Technology Upgrade Affects You
  • System Upgrade Coming Next Month
  • Changes for SBA Members

Summer 2008 ProviderSource 

  • System Upgrade—Preparing for the Next Phase
  • 2009 Code Books Available
  • Sally Hales Leads Provider Network Team
  • Meet Renea DiDomenico, Provider Service Representative
  • PDA Access to Formularies
  • Healthy at Heart™ and Diabetes Control Network Discontinued
  • New Corrected Claims Form
  • Educational Opportunities
  • And more...

Spring 2008 ProviderSource 

  • Technology News: InTouch online portal; NPI
  • Program News: Prenatal care program changes
  • Staff News
  • Administrative News: Updated preauthorization list and preferred drug lists
  • Other News: PacificSource's 75th anniversary; new PacificSource clients; Oregon FHIAP program cuts
  • Opportunities: Educational opportunities; community events

Winter 2008 ProviderSource 

  • Technology News: Updates on PacificSource's System Upgrade and InTouch Online Portal for Providers
  • Program News: AlternaCare Savings Program Added; Tobacco Cessation Program Extended
  • Staff News: New Provider Service Representatives
  • Administrative News: Updated Provider Directory, Provider Manual, Preauthorization List, New Medical Technologies
  • Other News: Portland Office to Relocate; PacificSource Honored With Community Award; New PacificSource Clients
  • Opportunities: Educational Opportunities; Community Events

Autumn 2007 ProviderSource

  • Technology Upgrade Update
  • Our Provider Service Representatives
  • New Short Term Medical Product
  • Boise Open House Celebrates Growing Network
  • Staffing News: Lisa Zent, Stephanie Meyer
  • 2008 Code Books Available
  • Administrative News
  • Community Events
  • Educational Opportunities
  • Professional Liability Coverage for Complementary Care
  • New Technologies
  • Our Performance at a Glance
  • New Large Employer Groups

June 2007 Special Edition ProviderSource

  • Technology Upgrade Brings Changes
  • New PacificSource Member ID Cards
  • New EOPs
  • NPI Reminder

June 2007 Special Edition DentalSource 

  • Technology Upgrade Brings Changes
  • New PacificSource Member ID Cards
  • New EOPs
  • Changes to Current Dental Terminology
  • NPI Reminder
  • Dental Preauthorization Available Online

Spring 2007 ProviderSource 

  • Meet Portland's New Provider Contract Lead
  • NPI Doesn't Replace Tax ID
  • Technology Updates
  • Hospital-Based Wellness Classes
  • Service Representatives
  • Billing Form Changes
  • Emergency and After-Hours Codes
  • Preauthorization Change/Clarification
  • Provider Manual Updates
  • New Technologies Update
  • New Large Employer Group Clients

PacificSource newsletters are provided for general informational purposes only and do not supersede the provisions of any underlying health plans or contracts which may be in effect.

InTouch Account Help

InTouch Login

Access your PacificSource account information 24/7.

Members, Employers, Agents:

   Login
   Register Now

Providers:


Loading...

Have You Tried InTouch?

With InTouch for Providers, you can verify eligibility and check claims status, EOPs, preauthorizations, and much more online! Note: InTouch access is now through OneHealthPort. If you are already registered with OneHealthPort, you do not need to re-register. Ready to get started? Please read our Registration Information page.

Loading...
Loading...
Last updated 4/6/2012