Physician and Provider Manual
The PacificSource Physician and Provider Manual is your desktop reference for information about PacificSource policies and procedures. It can also be used as a training tool when familiarizing new employees to PacificSource. Updates are announced in The ProviderSource newsletter and on the For Providers - Welcome page of this Web site.
Please take a moment to look over the sections that relate to your responsibilities. For your convenience, the Table of Contents document contains active links to each separate chapter.
If you have any questions or suggestions regarding this manual, you are welcome to contact your PacificSource Provider Service Representative.
Complete Provider Manual
For a faster download time and to easily find what you're looking for, you can also follow the links below to view a specific chapter of the Provider Manual.
Table of Contents
Chapter 1 Introduction
Chapter 2 Who to Contact
Chapter 3 Glossary of Terms
Chapter 4 Physicians and Providers
Chapter 5 Referrals
Chapter 6 Medical Management
Chapter 7 Pharmacy
Chapter 8 Products
Chapter 9 Members
Chapter 10 Filing Claims
Chapter 11 Billing Requirements
Chapter 12 Publications and Tools
Chapter 13 Covered Expenses, General Exclusions, and Limitations