Find a Doctor Using Our Online Directory

About Our Networks


The PacificSource participating provider network includes more than 46,300 participating practitioners and facilities in the Northwest. Your PacificSource coverage also includes access to participating providers outside of our service areas through the First Health Network. 

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Find a primary care provider (PCP) >

Search Tips


How to find a PCP

 

If your plan requires you to select a primary care provider, there are two ways to search:

  • Search by doctor name. Enter the name of your doctor in the search field. If the doctor is listed, check the plans and networks accepted field to make sure your doctor participates in your network.
  • Search using the “Show me only Primary Care Providers (PCP)” button. Enter your city and state, or zip code, and your plan or network in the fields provided. Then click the “Only Primary Care Providers” button and hit return. Select a doctor from the list of PCPs shown.  

Please note:  If you have a SmartHealth Network plan, make sure there's a 1 (Tier 1) or a 2 (Tier 2) symbol next to SmartHealth under the "Plans or Networks Accepted" section. Both Tier 1 and Tier 2 doctors are eligible PCPs for SmartHealth plans, but you’ll receive a greater benefit if you choose a Tier 1 provider. Please refer to your plan’s standardized benefit summary ("Summary of Benefits and Coverage: What this Plan Covers & What it Costs") for details.

Sample card showing plan name

 

 

Sample card showing network

 
ID Card for Provider Directory Page Or  ID Card_NE_SH_PCP_circled

How to narrow your search

 
  1. Enter the city and state or zip code you would like to search.
  2. Enter optional criteria, such as doctor name or specialty.
  3. Select your PacificSource plan or network from the drop-down menu. Your ID card shows one or the other - see examples below. This step is recommended to ensure your search results show only providers who accept your plan or are in your plan’s network.

 Sample card showing plan name  

 

Sample card showing network

ID Card for Provider Directory Page Or  ID Card_NE_SH_PCP_circled

Outside Our Service Areas?


If you are traveling or live outside of Idaho, Montana, Oregon, or our Washington service areas*, use the First Health Directory.

*Our Washington service area includes the following counties: Adams, Asotin, Clark, Columbia, Cowlitz, Ferry, Garfield, Klickitat, Lincoln, Pacific, Pend Oreille, Skamania, Spokane, Stevens, Wahkiakum, Walla Walla, and Whitman

Note: Starting January 1, 2015, members who are traveling or live in Alaska and Washington, (all counties except Clark, Cowlitz, Klickitat, Pacific, Skamania, and Wahkiakum) will have access to the First Choice Provider Directory in place of First Health.