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What’s New for PacificSource Members

At PacificSource, everything we do revolves around taking care of people. And we're always on the lookout for new ways to do just that. If you have questions about features not highlighted here, we'd be happy to help you find answers. You’re welcome to use our Staff Department Directory or submit our online Contact Us form.

Welcome Emails for New Members

If you're a new member, we want to make your transition to PacificSource as easy as possible. To help you get the information you need, you will receive a Welcome email with information about your ID cards, our provider network and how to contact us. It also includes information about the great extras we offer.

Welcome emails are sent each business day to new subscribers who provided an email address on their application. We have both an Oregon version and an Idaho version, with a Montana version soon to come. If you did not include an email address with your application, be sure to check these out. We want to provide answers to your questions and help you get the most from your coverage. 

Simple Ways to Save Money

Feeling the post-holiday crunch on your wallet? Here are a few ways to save money without making a huge impact on your lifestyle.

  • Buy one fewer latte per week and save $200 this year. Espresso drinks can be expensive and high in calories. Save yourself both by skipping one a week.
  • Take a brown bag lunch three times per week. Spending $10 each work day eating out for lunch adds up to $2,600 a year. By bringing your lunch to work a few days per week you can save approximately $1,500 per year. Also, you are more likely to eat healthier when you prepare the food you eat.
  • Get creative with date night! You don’t have to sacrifice fun to save money. Some cities have movie theaters that play older releases. Tickets can be significantly less expensive, saving you around $10. 

Live Healthy in 2012

Take advantage of free health and wellness tools at PacificSource.com!

As a PacificSource member, you can access free online resources powered by WebMD®. To get started, log in to InTouch, and then click Health Manager.

Visit the Living Healthy section to:

  • Take the HealthQuotient® health risk assessment to identify potential health risks related to your lifestyle.
  • Learn more about wellness topics.

Making Premium Payments in Person

When making a payment in person at one of our offices, please bring your billing statement payment coupon or your PacificSource member ID card. Presenting your coupon or card will help ensure we have all the information we need to process your payment.

Oregon: Round Out Your Health Coverage with an Elect Dental Plan!

We are excited to announce our new Oregon individual dental plan—Elect Dental.

  • Diagnostic and preventive care services are fully covered when received from an Advantage Network dentist.
  • Save out-of-pocket expense. When you see an Advantage Network dentist, the deductible is zero. And, your annual plan maximum increases over three years.
  • See any dentist. (If your dentist is not a member of the Advantage Dental Network, deductibles apply and we will cover services based on Advantage Dental usual, customary, and reasonable charges.)

For more information, please call (866) 695-8684 or e-mail individual@pacificsource.com.

Flu Vaccination Coverage Information

Our Flu Vaccination Web page has information about your seasonal flu vaccination coverage, as well as general information about the flu. All medical plans have seasonal flu vaccine coverage under the plan’s immunization benefit. If your plan has a pharmacy benefit, you can obtain a flu vaccine shot from a provider in our participating Flu Shot Pharmacy Network. For details, please see Flu Vaccination Coverage and General Information.

Healthcare Reform: When to Expect Changes

The Affordable Care Act will eventually bring about many changes, but it's important to remember that those changes will not occur all at once. They will be phased in over the next decade. While the first wave of provisions (including preventive care coverage and the extension of dependent care age to 26) are said to be "effective" September 23, 2010, the changes actually take effect for existing plans when the policy renews on or after that date. So in some cases, that could be months from now. You'll find more information, FAQs, and links to online resource in our Healthcare Reform Resource Center.

Read other recent news for members.

InTouch Account Help

InTouch Login

Access your PacificSource account information 24/7.

Members, Employers, Agents:

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Providers:


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Temporary ID card

Need an ID card?

I’m a new member

Welcome! A member ID card is already being processed for you and will be mailed to your home soon. If you need to order prescriptions or access medical services before your new ID card arrives, you can
print a temporary ID card here.

Note: Your plan must be active in order to print an ID card. If your plan starts at a future date (for example, the first of next month), you’ll need to wait until that date to print a temporary ID card.

I’m an existing member

To replace a lost or destroyed ID card, please call Customer Service or visit InTouch to request a new ID card. You can print a temporary ID card to use until your replacement card arrives.

Note: Your temporary ID card will only show your eligibility in effect on the day you print your card. If you are a renewing member and have upcoming changes to your plan, your new eligibility will show on your temporary card only after your plan’s renewal date.

 

Last updated 1/31/2012