Video library Get the facts you need with our Healthcare 101 video series. Healthcare 101 Drug and Vision Deductibles Living a Full Life with Diabetes I Annual Maximum Your PacificSource ID Card Office Visit Benefit Basics Dental Pretreatment Estimate When Does my Plan Begin to Cover me? Find Out When Your Deductible Resets Balance Billing Learn how our grievance and appeals processes work Learn About Your Explanation of Benefits Is my Doctor in my Plan's Network? What Are my Travel Benefits? Quit Smoking Now to See These Amazing Benefits Find an In-Network Alternative Care Provider What's Covered by my PacificSource Plan? Colorectal Screening Mother Knows Best Getting Screened Could Save Your Life Alternative Screenings are Available Common Health Insurance Terms Copay PCP and PCD Deductible Exclusion Period In-Network vs Out-of-Network Provider Out of Pocket Limit Coinsurance Preventive Care Enrollment Information Open Enrollment Pediatric Dental Plans Open Enrollment Metal Levels Understand Your Health Insurance Benefits Value-added Services Flu Shot Facts I Don't Have Time Only for People Who Get Sick? They're Too Expensive Does it Give You the Flu? Do They Work? What if I Don't Like Needles? Make the Most of Your Doctor Visits What Questions Should I Ask my Doctor? What is an Office Visit? InTouch for Providers How to Submit a Pharmacy Authorization InTouch for Providers Mammograms Kim's Story Why Should I Get a Mammogram? Lori's Story Your digital account Manage your PacificSource benefits online with InTouch!