PacificSource ElectNews for May 22, 2008

In this issue:

Elect Value Option Plans a Good Fit for those Losing FHIAP Subsidy

For Bailey Saavedra, Helping Members is a Family Tradition

PacificSource Sponsors CE Classes in Eugene

From the variety of plans to our exceptional customer service rating, PacificSource Elect products offer you the PacificSource advantage. See our Top Reasons to Sell Elect flier for reasons why PacificSource Elect products are a top choice for your individual and family clients.

Volume 3, Issue 3: May 22, 2008

Now that many Oregon adults will lose their Family Health Insurance Assistance Program (FHIAP) subsidy on May 31, 2008, other coverage options are more important than ever. As you know, we offer a wide variety of individual and family plans to meet all needs and budgets. Our Elect Value Option plans offer your FHIAP clients peace of mind, providing basic coverage with rates starting as low as $17 per month.

Elect Value Option plans feature:

Annual deductibles of $2,500, $5,000, $7,500, or $10,000
$35 copayment for routine gynecological exams
Most in-network services covered at 60% after the deductible
In-network prescription drug coverage at 50% after the deductible

In addition, these plans include a number of value-added programs and services, such as online tools and provider directory, hospital-based education class reimbursement, the Expectations prenatal care program, the Free & Clear^® tobacco cessation program, and Assist America^® Global Emergency Services travel benefit.

Elect Value Option Plans Make a Real Difference for Clients

These plans can make a big impact in people’s lives. Recently, two members shared their story:

John is 35 and his spouse, Jennifer, is 32 (not their real names). Currently, he is a full-time student while she stays home with their two young children. Their only source of income is student loans, so monthly premium cost is a real concern. They used to have an Oregon FHIAP subsidy, but it has ended. Their children are covered by the Oregon Health Plan. Both John and Jennifer are healthy, rarely go to the doctor, and don’t take any medications. The best option for them is a plan offering catastrophic coverage with a high deductible and low premium. They selected a PacificSource Elect Value Option, $10,000 deductible plan with an affordable $61 monthly premium. Now, Jennifer is able to visit her doctor for a routine gynecological exam, something she has not been able to afford for more than four years. John and Jennifer now have peace of mind knowing they won’t lose their house in the event of a catastrophic medical expense.

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Each day, Individual Service Representative Bailey Saavedra gets calls from current and prospective members asking about PacificSource Short Term Medical (STM) and our other individual and family health plans. “I love to help members understand their health insurance” says Bailey. “It’s great when I can explain deductibles, out of pocket maximums, and copays, and hear the customer say ‘Now I get it!’”

“It feels very rewarding to help people.”

PacificSource Short Term Medical plans help bridge the coverage gap for Oregonians graduating from college, between jobs, in a temporary position, or otherwise between plans. Premiums begin at just 75 cents a day and vary depending on age and deductible. Individuals and families may choose the start date and duration (from 30 to 185 days) of their policy.

Individual Service Representative Bailey Saavedra shows her team spirit.

Soon after joining the PacificSource Claims Department in 2006, Bailey was promoted to Claims Adjudicator. In 2007, she became an Enrollment Technician in the Individual Department, and was quickly promoted to Individual Service Representative responsible for Short Term Medical. In her current position, Bailey spends much of her day processing STM applications. Often, a customer will want their policy to start the next day, so she prides herself on having a fast turn around time.

Outside of work, Bailey enjoys weekend fishing and camping trips with family and friends. On the weeknights you might find her at her neighborhood park playing basketball or walking the trails, or at home trying out a recipe. She is also a huge Ducks fan and loves watching University of Oregon football and basketball.

Helping individuals and families has always been a part of Bailey’s life, since she is a second-generation PacificSource employee. Bailey's mother has worked here for 24 years, her aunt for 15 years, and her sister for eight. “We all love working here and hope that we can keep adding generations as our other family members get older,” remarks Bailey. “It feels very rewarding to help people.”

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June 11 Classes in Eugene (Six credit hours total)
8:00 a.m. to 3:30 p.m.
La Quinta Inn, 155 Day Island Rd., Eugene, Oregon

Employee Benefit Plans, 2 hours L&H
Oregon’s Family Health Insurance Assistance Program (FHIAP), Guest Speaker Mark Jungvirt (Marketing Manager of the Office of Private Health Partnerships), 1 hour Health
COBRA, 1 hour Health
What is a Business Owner’s Policy, 1 hour Agency Mgmt.
Long Term Care Insurance, 1 hour Health

Invitations will be e-mailed with class and registration details. Class space is limited, so be sure to register as soon as you receive your invitation. Please e-mail Marketing Agent Coordinator Candice Wilkins to register or for more information. For details, check our 2008 schedule in the For Agents/Prof’l Development section of our Web site.

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PacificSource is proud to sponsor Northwest community events that support healthy communities and health-focused organizations. We hope you will join us in supporting these events:

Relay For Life—American Cancer Society
May 31 through June 1, Medford, Oregon, South Medford High School

Dogs for the Deaf—Dog Walk
May 31, Medford, Oregon, Hawthorne Park

Science Factory Bike Day
June 7, Eugene, Oregon

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Questions? You're always welcome to contact us!

Kelly Walker
Portland (503) 867-6828
toll-free (866) 540-1191

Mike McKibben
Bend (541) 225-2703
toll-free (888) 877-7996

Susie Chun
Medford (541) 858-0381
toll-free (800) 899-5866

Individual Sales
(541) 684-5585
(866) 695-8684 toll-free
individual@pacificsource.com (541) 684-5401 fax

Comments or suggestions about this publication?
E-mail us at individual@pacificsource.com

ElectNews is published by PacificSource Health Plans • Each issue is archived
on the For Agents/Newsletters area of our Web site.
Copyright 2008 • PacificSource Health Plans • All rights reserved
PO Box 7068, Eugene OR 97401 • www.pacificsource.com
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