Issue 6: August 9, 2006
In this issue:
Elect Plus: Comprehensive Coverage
Selling PacificSource Elect Products
Elect Plus: Comprehensive Coverage
Our Elect Plus policy is our most popular and most comprehensive individual health plan. All the Elect plans cover treatment for illness and injury, maternity care, and prescription drugs. All plans have a lifetime maximum benefit of $2 million per person and are not HMO plans, so members don't need to choose a primary care physician or seek referrals for specialist care.
Here are some key highlights of our Elect Plus plans:
- First-dollar preventive care, illness, accident, and prescription drug coverage
- $25 copayments for preventive care services and physician office visits
- Chiropractic, acupuncture, and naturopathic care benefits
- Annual deductibles from $500 to $5,000
- The Elect Plus $500 and $1,000 deductible plan designs are eligible for the Family Health Insurance Assistance Program (FHIAP).
To see the benefit summaries for the different Elect Plus plan options, visit us online at www.pacificsource.com/elect_plus.html. For more information on all our Elect plans, go to the Our Plans section of our Web site and click on Individual & Family. From here you can download an Elect product brochure, an Elect policy application, and view our Elect premium rates.
Selling PacificSource Elect Products
We've turned our popular Top 5 Reasons articles into a flier that showcases the advantages of selling PacificSource individual health policies. Simply go to the For Agents page of our Web site or click the link above.
Staff Update: Individual Sales Manager
Individual Sales Manager Kathy DeAngelis is moving to Florida to be closer to her family. We are in the process of interviewing for a new Sales Manager and will let you know as soon as the position has been filled. In the meantime, you may direct your questions to Individual Manager Jami Thielman at (541) 684-5282, ext. 2282, or e-mail jthielman@pacificsource.com.
Keri Koke may be relatively new to the Individual Department, but she knows the ropes when it comes to PacificSource and its subsidiaries, Manley Services and SBA. In fact, over the last ten years, Keri has worked in the Claims and Customer Service Departments for all three companies. Keri laughs, “I've done a lot here!”
“If you ask me to do something,
I will get it done.
And if I can't do it,
I'll find someone who can.”
~ Keri Koke
 |
| Keri Koke in the fast lane! |
And she continues to do a lot in her newest position as an Individual Service Representative. During a typical day, Keri ensures that pending applications are processed in a timely manner, activates and issues approved policies, and processes change requests. She also fields questions from agents, members, and prospects—where she puts her customer service background to good use. “My favorite part of my job is I can share some information or go out of my way to really help someone else out. It makes my day,” says Keri. “I want my customers to feel good about their experience with me. I want to stick out in their minds as the best!”
How does she get it all done? “I'm seriously addicted to coffee. It's not really a hobby, but it is a huge part of my life!” jokes Keri. And as if coffee wasn't a big enough adrenaline rush, Keri pit crewed for a drag racer a few years back. “We went to the Las Vegas Motor Speedway for a race once, and I got to take a ride in a full-size Cup car. I was going 180 MPH inches away from the wall. Man, that was fun!”
In her more serene moments, Keri knits. “My mom taught me a few years ago. And I'm pretty darn good at it, too!” She also enjoys spoiling her Yorkie, Elliot, and watching Oregon Ducks football. During softball season, Keri plays on the PacificSource team, Left Field. “Just don't ask about our record. We're awful!” she says.
Recently, Keri also became a licensed health insurance producer. She feels that this just adds to the level of service she can provide. “If you ask me to do something, I will get it done. And if I can't do it, I'll find someone who can,” Keri explains. “That's just me being service-oriented. If you need something, come to me.”
You can reach Keri at (541) 684-5492, ext. 2492 or e-mail kkoke@pacificsource.com.
Questions? You're always welcome to contact us!
Individual Sales
(541) 684-5585
(866) 695-8684 toll free
individual@pacificsource.com (541) 684-5401 fax
Comments or suggestions about this publication?
E-mail us at individual@pacificsource.com
PO Box 7068, Eugene OR 97401 • www.pacificsource.com
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