Agent Bulletin
Volume 2, Issue 21: September 11, 2007

Special Edition

Update on August commission payment for SEHI and individual business

While HIPAA and large group commissions for August were issued last Friday, September 7, we’re sorry to report a delay in our SEHI and individual commissions.

On Friday evening we discovered an error that prevented our SEHI and individual commissions from being issued as planned. Our employees worked through the weekend and are still working diligently to resolve the issue; until then, we are unable to issue SEHI and individual commissions for August.

We should have a solution very soon, at which time we will expedite printing and delivery of the commissions and let you know when you can expect your payment. Our check printing vendor is standing by, ready to process our job as soon as it is available. Once printed, the checks and statements will be shipped to you via FedEx overnight delivery.

We will give you another status update tomorrow, if not sooner. In the meantime, please know that we understand how disruptive commission delays can be to your business, and we truly regret the inconvenience. Thank you for your patience and understanding as we work through these matters; we appreciate your partnership.

Update on August commission payment for SEHI and individual business

Questions? You’re always welcome to contact us!

Eugene
(541) 687-7047 or toll-free (877) 657-9797
fax (541) 485-0915
Troy Kirk, Vice President Sales and Marketing
Doug Sheffer, Eugene Regional Manager

Bend
(541) 330-8896 or toll-free (888) 877-7996
fax (541) 330-8948
John Wright, Bend Regional Manager

Boise
(208) 342-3709 or toll-free (888) 492-2875
fax (208) 342-4508
Dave Ewers, Boise Regional Manager

Medford
(541) 858-0381 or toll-free (800) 899-5866
fax (541) 858-0486
Fred Cornett, Medford Regional Manager

Portland
(503) 699-6561 or toll-free (877) 657-9797
fax (503) 697-1075
Dennis Reed, Portland Regional Manager
Kristin Kennedy, Marketing Sales Representative

Manley Services
(541) 485-7488 or toll-free (800) 422-7038
fax (541) 681-8792
or toll-free (800) 575-1109
Stan Manley, President

Select Benefit Administrators
(503) 598-8908 or toll-free (888) 532-5332
fax (503) 598-0197
Nancy Louris, President

Agent Bulletin is published by PacificSource Health Plans • Each issue is archived at http://www.pacificsource.com/for_agents_N.html
Copyright 2007 • PacificSource Health Plans • All rights reserved
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