Volume 2, Issue 9: April 20, 2007

New Contracts Due in April

If you haven't done so yet, please mail your signed contract to us right away. We need to receive it by April 27, 2007, to keep your PacificSource appointment current and to avoid delays in your commission payments. If you have any questions regarding the new contract, you are welcome to contact your PacificSource Marketing Representative. We look forward to continuing a long and rewarding partnership with you.

Top Ten New Contract Questions:

  1. Where do I mail it?
    Send your contract to Candice Wilkins, PacificSource Marketing Department, PO Box 7068, Eugene, OR 97401-2224. Please sign and date the contract in all places indicated. We must receive it by April 27.

  2. My agency already mailed the contract, but I also received a separate copy from PacificSource. Do I need to complete and mail that contract, too?
    No. We only need a contract from the agency, not from each agent.

  3. Since I'm already appointed with PacificSource, do I still need to complete the contract?
    Yes. The contract and business agreement have been updated and must be returned to us in order for you to retain your PacificSource appointment.

  4. I already have a business associate agreement with you. Do I need to complete it again?
    Yes. The agreement has been updated to reflect the current HIPAA requirements.

  5. Do I need to send in another copy of my state health insurance license?
    Yes. Please send in another copy so that we have the most current copy on file and to ensure your appointment continues without interruption.

  6. Do I need to send in another copy of the E&O policy or the cover page of the policy?
    Yes. Please send in another copy of the E&O declarations pages (not the entire policy) so that we have the most current copy on file and to ensure your appointment continues without interruption.

  7. Do I need to send a new W-9 or direct deposit form?
    No, unless you need to make a change. If you do not currently have direct deposit and you want to sign up, then please complete the direct deposit form.

  8. I already signed and mailed my new contract. When is it effective?
    If you accepted and returned the new contract, your current contract will terminate April 30, 2007, and the new contract will become effective May 1, 2007. Your period of reappointment will not change under the new contract.

  9. Will I only receive commission for each enrolled employee under the per-member-per-month commission arrangement?
    No, you will receive commission for each member, not just each employee. Members include employees (subscribers), covered spouses/partners, and covered children.

  10. I have a large group with negotiated commissions. Will my commission rate change?
    No. If you have negotiated commissions on a large group, we will continue to honor that.

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Remember to Register for CE Classes

Class space is limited, so be sure to register as soon as you receive your invitation. Please e-mail Marketing Agent Coordinator Candice Wilkins to register or for more information. You can find a detailed 2007 schedule in the For Agents/Prof'l Development section of our Web site.

May Classes in Bend (six credit hours total)
May 15, 2007, from 8:00 a.m. to 3:00 p.m.
Bend, Oregon, at The Riverhouse

The schedule:

 

8:00 a.m. to 8:30 a.m.

Registration/Breakfast

8:30 a.m. to 9:30 a.m.

Director/Officer Liability (P&C 1)

9:30 a.m. to 10:20 a.m.

Retirement Planner (Life 13)

10:20 a.m. to noon

Practical Ethics (Ethics 1)

Noon to 1:00 p.m.

Break

1:00 p.m. to 3:00 p.m.

Medicare Planning (L&H 11)

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Caremark® and CVS Merge

As you may have heard, Caremark Rx, Inc. and CVS Corporation have officially merged to form CVS/Caremark Corporation. Caremark is our pharmacy benefits management vendor, and Caremark Specialty Pharmacy Services is our provider for injectable medications and biotech drugs. We do not anticipate any change in our service as a result of this merger, and our members can continue to use the existing Rx plan number, toll-free phone number, and Web site to access their pharmacy benefits.

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Communicating Our Privacy Policy to Members

Health insurance organizations must notify their members at least once every three years on how their medical information may be used and disclosed. PacificSource meets or exceeds this statutory requirement. We mail the notice to all members with our annual Member Bulletin newsletter each December. The notice is also included in all our Member Benefit Handbooks. Members may also find it on our Web site, www.pacificsource.com, under the link, “Our Privacy Policy.”

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Upcoming Community Events

PacificSource is proud to sponsor Northwest community events that support healthy communities and health-focused organizations. We hope you will join us in supporting these events:

3rd Annual Bridge the Gap Run
April 28, Medford, Oregon

March of Dimes WalkAmerica
Look for the PacificSource booth at the following April 28 WalkAmerica events:
Bend, Oregon, Les Schwab Amphitheater
Eugene, Oregon, Alton Baker Park
Medford, Oregon, Bear Creek Park
Portland, Oregon, Rose Quarter Commons

Eugene Marathon
April 29, Eugene, Oregon

Willamalane Vineyards and Violins
May 5, Springfield, Oregon
This concert and auction takes place at the Willamalane Parks and Recreation District Adult Activity Center. Proceeds benefit center programs, such as walking groups for adults aged 50 or better.

HIV Alliance RiverWalk and Run
May 5, Eugene, Oregon
The fundraiser benefits the HIV Alliance, which supports individuals living with HIV/AIDS and HIV prevention through education, programs, referrals, and outreach. For more information, contact the HIV Alliance.

Bowl For Kids Sake
May 5, Bend, Oregon
Be a fundraising king pin and support the Big Brothers Big Sisters of Central Oregon. The mission of the organization is to empower youth to achieve their highest potential through meaningful one-to-one relationships with caring mentors.

"A Salute to Heroes" Scholarship Awards Dinner
May 9, Bend, Oregon
The Center Foundation's annual scholarship dinner honors outstanding high school juniors and seniors. The organization exists to benefit school-age youth in the areas of health, wellness, and education.

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New Contracts Due in April

Remember to Register for CE Classes

Caremark® and CVS Merge

Communicating Our Privacy Policy to Members

Upcoming Community Events

 

Questions? You’re always welcome to contact us!

Eugene
(541) 687-7047 or toll-free (877) 657-9797
fax (541) 485-0915
Troy Kirk, Vice President Sales and Marketing
Doug Sheffer, Eugene District Manager

Bend
(541) 330-8896 or toll-free (888) 877-7996
fax (541) 330-8948
John Wright, Bend District Manager

Medford
(541) 858-0381 or toll-free (800) 899-5866
fax (541) 858-0486
Fred Cornett, Medford District Manager

Portland
(503) 699-6561 or toll-free (877) 657-9797
fax (503) 697-1075
Dennis Reed, Portland District Manager

Manley Services
(541) 485-7488 or toll-free (800) 422-7038
fax (541) 681-8792
or toll-free (800) 575-1109
Stan Manley, President

Select Benefit Administrators
(503) 598-8908 • fax (503) 598-0197
Nancy Louris, President

Agent Bulletin is published by PacificSource Health Plans • Each issue is archived at http://www.pacificsource.com/for_agents_N.html
Copyright 2007 • PacificSource Health Plans • All rights reserved
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